Customer Service

We, at Media One, hold our esteemed customers in high regard and hence, we have created a powerful customer support system that is ready to assist you before, during and even after your purchase.

1>Live Chat Support:

If you have any questions regarding our products, feel free to ask one of our support executives. You can do so by chatting live with us or sending us an email.

At the bottom right corner of every page, if the support executive is online, you can establish a chat session by clicking on this image.

However, should any questions arise during non-business hours, you may click on this image and send us your question through email. We respond to all queries, normally, within 24 hours.

2>Sales Support:

For sales inquiries and support, please email

3>Technical Support (Restricted):

For any technical issues, click here to open up a support case online or if its a priority, please give us a call and one of our experienced professionals will take care of your technical problems.

4>Website Support:

For contacting us regarding the website, please click on the "Site Feedback" link under the Customer Relations section in the footer of all pages.

5>Social Networking Support:

We would like you to connect with us through Facebook or Twitter to get the latest information about our products and offers. Plus, we would be glad to assist you as well on your specific doubts or queries.

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If you wish to get support by phone, please call us on +1 (845) FOR-HELP or simply +1 (845) 367-4357.