Pre sales Support
At Media One, our team is dedicated to helping you make the best purchasing decisions. We offer a comprehensive service that includes assessing your needs, providing technical consultations, demonstrating products, offering samples, and delivering customized proposals. Our goal is to ensure you have all the information necessary to make an informed decision. Contact us via email or phone to get started.
Needs Assessment
We conduct detailed discussions to understand your requirements.
If you are a beginner just getting into the large format industry, we guide you in the best possible way to get you well accustomed to the industry.
If you are already doing business in the industry, we try to identify pain points and specific needs related to large format printing and provide accurate recommendations to take your operations to the next level.
Technical Consultation
Media One has a highly skilled team of technical experts who are ready to answer all your questions regarding your application and how our products could help you excel in your projects. You can schedule a consultation with your sales rep in conjunction with our technician(s) and get all your queries addressed while getting the best recommendations on how to successfully execute your projects.
Product Demonstration
If you are in the market for equipment, we can arrange for product demos, either virtually or on-site, depending on your location.
We also host our annual workflow conference at our headquarters where we welcome our customers to visit us and talk to our domain and technical experts to learn what’s new and know more about the printing workflow.
Product Samples
We have sample books of our fabrics, vinyl and accessories which help you evaluate the extensive range of supplies we carry.
We can also provide pre cut samples which can be sent to you at no cost, for you to evaluate the quality and compatibility of our fabrics, vinyls and accessories (only shipping charges apply).
Proposal
After you are convinced why Media One is your best partner in the large format industry, we send you a detailed proposal including pricing, delivery timelines, and terms of service. Each proposal is customized to your business and specific requirements and we work with you to get the best possible return on your investment. We believe that a proposal is just the start of a long term relationship with our customers, and we remain committed to working with them through their growth in the industry.