Sales Support
Pre-Sale Support
Whether you’re printing your first job or scaling a shop you’ve run for years, our sales team walks the whole decision with you — needs, technical questions, demos, samples, and a proposal built around your business, not a catalog.

Needs Assessment
We start with a real conversation about what you’re trying to do. New to large format? We’ll walk you through the industry so the rest of the process makes sense.
Already running a business? We dig into where the friction is — output speed, material waste, workflow gaps — and point our recommendations at those spots specifically.

Technical Consultation
Book time with your sales rep and one of our technicians together. Bring your application questions and leave with recommendations that account for the technical side, not just the sales side.

Product Demonstation
Shopping for equipment? We’ll run a demo, virtual or on-site depending on where you’re located, so you can see it operate before committing.

Product Samples
We have sample books of our fabrics, vinyl and accessories which help you evaluate the extensive range of supplies we carry. We can also provide pre-cut samples which can be sent to you at no cost, for you to evaluate the quality and compatibility of our fabrics, vinyls and accessories (only shipping charges apply).

Proposal
After you are convinced why Media One is your best partner in the large format industry, we send you a detailed proposal including pricing, delivery timelines, and terms of service. Each proposal is customized to your business and specific requirements and we work with you to get the best possible return on your investment. We believe that a proposal is just the start of a long term relationship with our customers, and we remain committed to working with them through their growth in the industry.
Post-Sale Support
Our commitment to your success continues even after your purchase. The team at Media One provides professional installation services, comprehensive training programs and personalized consultations to help you customize and optimize our products for your specific applications. We’re here to ensure you get the most out of your investment and achieve the best possible outcomes.

Installation
Expert setup for printers, sewing machines, laser cutters, welding machines, and calendars, handled by trained technicians who calibrate and test everything.

Training
Operator training from basic use through troubleshooting, so your team runs equipment confidently, avoids costly mistakes, and gets more life out of every machine.

Customized Application Consultation
We offer one-of-a-kind consultation in Color Management and Raster Image Processing (RIP) software, essential for achieving the highest quality results in printing and digital imaging. This training equips operators with the knowledge to precisely control color consistency, accuracy, and output, ensuring that every project meets exact specifications.